PLEASE NOTE: DOWNLOADING, COPYING OR OTHER USE OF ANY PART OF THE GAMES AND/OR COMMENCEMENT OF PARTICIPATION IN THE GAMING EXPERIENCE OFFERED BY JET GAMES FZ-LLC PRODUCTS MEAN YOUR ACCEPTANCE OF THIS LICENSE AGREEMENT AND CONFIRMATION OF YOUR CONSENT TO ALL ITS TERMS AND CONDITIONS RELATING TO THE GAME WITHOUT ANY LIMITATIONS.
LICENSE AGREEMENT
Effective date March 28, 2023
Provisions of this license agreement (hereinafter referred to as the “Agreement”) shall govern the use by you (hereinafter referred to as “You”, “Player”, “User”, “Licensee”) of the software product, as well as the updates pertaining thereto (hereinafter referred to as the “Games” and “Services”) and the relationship between You and Jet Games FZ-LLC (hereinafter referred to as the “Company”) located at: 16-SD121, Ground Floor, Bldg 16-Co Work, Dubai Internet City, Dubai, United Arab Emirates (hereinafter referred to as “Us”, “Developer”, “Company”, “Licensor”).
Downloading, copying, running, integrating accounts from other services, registering or other lawful use of the Product means Your confirmation that You or Your legal representative have fully read and agree to be bound by all terms and conditions of this Agreement and to be brought to liability for violation thereof. These Terms and Conditions (i) shall be applicable to video games (“Games”) and services pertaining thereto (“Services”); and (ii) govern the relationship between You and the Company. These Terms and Conditions include certain other important policies and rules, including without limitation our Privacy Policy (hereinafter referred to as the “Policy”) and Code of Conduct (as provided in these Terms and Conditions). If You use our Games or Services through a social media network, platform or application provider (“Third Party Service”) (for example, Facebook, Steam, Valve, Humble Bundle, iTunes, Google Play etc.), any actions provided by such third party beyond the Company’s Services shall be governed by such third party’s policy. All provisions of the Agreement shall be deemed material and binding. If at any time You do not agree with any part of the current version of the Terms and Conditions or other policies of the Company, You must discontinue using the Games, Products and Services, and Your license shall be terminated.
We respect the privacy of our Users. Our Policy is included into these Terms and Conditions and considered a material part thereof. By accessing the Services, You confirm that you have carefully read our Privacy Policy available in the respective section of the Application:
The Company reserves the right to alter, supplement or remove any provisions of this Agreement at any time, having notified You by posting the amended Agreement. By continuing the Product use, You accept all provisions of the amended Agreement. Should the User not agree with one or more provisions of this Agreement, they must immediately discontinue using the Product.
This Agreement comes into force from the moment of publication on the Service and applies to relations that arose from April 06, 2022.
- Terms and Definitions:
- Product shall mean all data and commands, audiovisual information and other intellectual activity results to be found in the gaming application on the official website http://jetgamesdev.com/, as well as in official groups created on social media platforms and in messengers.
- Game shall mean Drive Zone Online, an application that can be installed on a personal computer, mobile device or other technical equipment of the User, ensuring interaction of the User by means of transferring data and commands to the Developer’s gaming servers, being a computer program and constituting an aggregate of data, commands and audiovisual information produced by it (hereinafter referred to as the “data and commands”) activated in sequence in order to provide the User with a specific result envisaged by the Game scenario, without payment (activated data and commands) or after payment (non-activated data and commands). Rights to use the data and commands (activated and non-activated) are transferred by the Developer to the User on the conditions set out in this Agreement. In order to ensure rights and obligations of the parties arising hereunder the User shall reproduce the aggregate data and commands preprogrammed by the Developer on their computer (“front end of the Game”, if a front end of the Game is provided for by the features), while all other data and commands (including non-activated ones) or all data and commands in the absence of the front end of the Game are placed by the Developer on servers operated by them.
- License (rights), as referenced in the text where licenses and/or rights of the User are mentioned, shall mean a simple (non-exclusive) non-sublicensable license implying no rights other than those expressly set out in this agreement for the use of the Games, Services and Products of the Developer on the conditions stipulated herein.
- User Account (account) shall mean an aggregate of depersonalized data possessed solely by the Developer and required for authenticating the User in the Game in order to access settings, use the statistics accumulated in the Game, obtained or purchased in-game items, as well as exchange commands with the gaming server.
- Profile shall mean an integral part of the account allowing the User to access two independent gaming progresses in the Product, having its own randomly generated nickname. The Product User may change this nickname to any other one not violating the Agreement and the Game Rules for free only once, and any other changes shall be paid from the in-game balance.
- Authorization shall mean the process of transmitting the commands from the Application to the gaming server enabling to protect the transferred data and secure them for a depersonalized identifier of the User in global services Steam, Google Play, Game Center and other services ensuring access to the Game.
- Remuneration shall mean the fee paid by the Licensee for provision by the Licensor of the right to use the Game, non-activated data and commands within the limits set out by this Agreement. The amount of the remuneration shall be determined by the Licensor and shall be based on the amount of the non-activated data and commands provided to the Licensee for use. The details on the Remuneration shall be available in the Game in the “Store” section, as well as in special offers that may become available during playing the Game.
- Store shall mean a section of the Game containing a catalog of non-activated data and commands the license to use whereof the User can purchase for in-game currency by making payment via payment systems. The cost of goods is indicated in the Store.
- In-Game Currency shall mean credits used in the Game to unlock non-activated data and commands.
- Rights to Non-activated Data and Commands shall mean the rights obtained by the Licensee for a fee, which allow increasing the number of in-game items in the Game. In-game items shall mean in-game valuables, including the in-game currency.
- Non-activated Data and Commands shall mean in-game items, boosts, packs, credits, tokens, premium statuses and other virtual objects providing the User with in-game advantages limited in number or time of use once the right to use thereof is purchased in the “Store” section of the Product for a fee. Such Rights can also be obtained by the User with the Developer’s consent in other lawful manner, for example, for participation in various competitions and in the course of promotional campaigns.
- In-game Purchases shall mean purchases for in-game currency and real money if such purchases are offered in the Game. Free content shall mean content available to the User for completing in-game activities and scenarios. Paid content includes non-activated data and commands (if such content is offered in the Games).
- Spam shall mean mailouts and announcements disturbing the gaming process.
- Flood shall mean multiple repetition or copying information in any manner.
- Partner Service shall mean products provided by third parties and used by the Developer.
- User shall mean an individual over 3 years old who uses the Game.
- Product Use:
- The User shall be provided with a non-exclusive, non-transferable limited license to use the Products in accordance with the provisions set out in the Agreement. All rights not directly provided in this Agreement shall be solely owned by the Company and its affiliates.
- The User shall be provided with a non-exclusive right to use the account created for them in the Product. The User’s use of such an account shall not entail transfer of ownership of that account. The user account is the Developer’s property.
- The User is provided with the ability to use the Product solely for personal non-commercial purposes, without altering or transferring the Product content to third parties. The Product content may be used for reproduction or public demonstration on third party resources with the Developer’s written consent.
- Through a set of software and hardware means the Product allows the User to spend time on it, interact with other Users, including those located abroad, communicate and play with them, create separate communities, but has not a goal to hold sports competitions or provide educational programs, and is not intended to allow the User to obtain any profit from the Product use.
- The License to the Game may be provided to the User for a fee or free of charge. The procedure of the License provision shall be determined by the Developer independently for each Game.
- The User purchases the right to use the in-game items for a fee and on the conditions of the license for a term of 185 calendar days. The rights to use such items may only be purchased within the Product or from the Company’s authorized partners, within the Game and in no other manner. Virtual objects shall have no monetary value outside the Product. The rights purchased by the User may not be sold, transferred or exchanged for cash, alienated, used as pledge or other encumbrance. Virtual objects are non-refundable. Should the User fail to use their rights to in-game items within 185 calendar days, the Developer may revoke the User’s rights to the purchased in-game items, and there is no refund for the purchased rights.
- In cases when the User purchased in-game items but has not fully used them, the service of the in-game item provision shall be considered fully provided as from the moment such items were included in the User’s Account, no refund for unused in-game items shall be allowed or performed.
- The Developer may adjust the remuneration amount unilaterally at any time without notifying the User in advance. The User understands that during the use of the Game, the Developer has the right to deny the User the rights, including the right to use non-activated data and commands, for any reasons, which shall not entitle the User to demand that the Developer refunds the previously paid Remuneration, unless otherwise expressly stated by applicable legislation of the UAE.
- Any actions of the User within the Product shall not contradict legislation of the country of the User’s residency and/or having jurisdiction over the User.
- The User acknowledges that the Player using the Product obtains equal access to free and paid content. The Player shall independently decide if purchasing of the rights to additional in-game items and valuables is reasonable for them.
- All technical and audiovisual data created by the User in the course of the Product use, including screen records, audio or video file streaming broadcasts, including the exclusive intellectual property rights, belong to the Developer and may be used by the latter at their own discretion, for example, for posting on any resources or transferring to third persons without the need to obtain the User’s consent.
- The User shall be fully liable for their interaction with other Users of the Product. The Developer retains the right but shall not be obliged to be involved in this interaction.
- The User shall independently procure technical devices for themselves in order to access the Product, as well as bear expenses associated with arrangement and use of the access to the global Internet network, Google services and other services required to access the Game, as well as independently pay all additional taxes and levies associated with such access.
- The Developer shall not be liable for the Game functioning on devices not conforming to the minimal specifications for Game operation.
- The Developer’s services and obligations shall be considered fulfilled at the moment of the User’s account activation. If the User makes purchases for real currency, such services and obligations shall be considered fulfilled at the moment when the items purchased by the User in the in-game store or under special offers or promotional campaigns appear on the account, and the Developer shall not make refunds since the in-game currency provision service is considered fulfilled upon crediting it to the User’s account.
- The following actions carried out by the User shall constitute proper acceptance of this Agreement:
2.16.1. Integration of the User account, including but not limited to with a Google account or other third party service or social media platform.
2.16.2. Acceptance of the User Agreement, Personal Data Processing Policy and consent to personal data processing and pressing the “I agree” button.
- The User may:
- Install the Game on the devices with required specifications.
- Use the Game for:
- Entertainment and recreation purposes;
- Set the available personal preferences in their Account;
- Move the achieved gaming progress to another technical device owned by the User, under Google Play, Steam Account, Game Center global services and other services set up on the devices independently by the User in advance in order to ensure continuity of the gaming process;
- Use additional Rights obtained by the User free of charge or for a fee within the Product (for example, making purchases at the Store).
- Terminate this Agreement by uninstalling the Game or deleting (terminating) the Account at any time at their own discretion. Deleting the Account results in deletion of all progress achieved by the User and their profile. If the User has made purchases for real currency, these amounts shall not be refundable, and the Developer’s obligations under the License Agreement shall be fulfilled in full.
- The User may not (Code of Conduct):
- Alter the software code, game data, interface elements, texts and dialogs in any manner, including by incorporating malicious software, miners, spyware, as well as software allowing activation of non-activated data and commands bypassing the Developer.
- Distribute the Game or its elements for a fee.
- Temporarily transfer or alienate their Rights to the Account in full on a commercial or non-commercial basis in oral or written form, including publication of intentions to carry out the same.
- Use another User’s account or purport to access another User’s Account details.
- Use the Products in ways not stipulated in this Agreement, contradicting the normal gaming process, including the use or distribution among other Users of the information on a detected error that ensures an in-game advantage.
- Claim to be another User or a representative of the Product Developer.
- Apply automated solutions, including, but not limited to, use of bots, macros etc., allowing boosting of the acquisition of in-game advantages and increasing the load on the software and hardware infrastructure of the Developer and partner Services authorized by them, and hindering the Product use by other Users.
- Insult, provoke, threaten or bully other Users of the Product, spread slander, invade their privacy, incite interracial and ethnic dissension or discriminate other Users based on their gender, sexual preferences or religious beliefs.
- Improperly use the means of communication offered by the Product, including but not limited to:
- Sending meaningless messages, large numbers of repeated messages (spam, flood);
- Use of obscenities, including in implicit form (using intentional grammar mistakes, dropping letters or replacing letters with symbols/numbers);
- Use of only upper case letters or only symbols, including line breaks;
- Distribution of advertising or other messages of commercial nature (including links to third party web resources);
- Sending false complaints to messages sent by other Users, including when contacting the in-game User Support Service.
- Place any information in the Product that the Developer considers undesired or violates the Agreement.
- The User must:
- Independently take measures to ensure integrity of the Account, preventing third party access thereto.
- Upon the Support Service request, comply with recommendations received individually (via the Support Chat) or routinely (using official groups on social media platforms).
- As soon as possible, provide the information requested by the Developer from the User on the details of previous payments and other information required for monitoring of the User’s compliance with this Agreement.
- Promptly inform the Developer by any available means on detection of a violation of this Agreement by another User or technical errors in the Product that allow the User to obtain in-game advantages.
- Regularly and at least once a week visit the Game section containing the information on the Game in order to keep themselves aware of changes in Product operation, the Agreement content, Rules of Service Provision by Partner Services, and in the event Authorization in the Game fails, take all measures to familiarize themselves with equivalent information posted in official groups in VKontakte and on other social media platforms.
- From the moment of accepting the Agreement, the Licensor undertakes to refrain from developing, porting or other alteration of the Application or any other derivative Applications based on the Application source code, using its graphic materials, texts, description, element layout, users’ personal data, interfaces, buttons, animation, effects and other associated characteristics in all operating systems (platforms), including but not limited to Windows, Mac, iOS, Android and others, in all online stores, including but not limited to Microsoft Store, Apple, AppStore, Google Play, Amazon, on social media platforms, including but not limited to Facebook, and VKontakte.
- The Developer must:
- Enable the User to download and install current versions of the Game.
- Provide the current version of the Agreement for review, taking into account the Product technical capabilities in the respective section of the Game.
- Enable the User to obtain consultation on the Products’ operation within the Product, taking into account the requirements of section 4 “Code of Conduct”.
- If necessary, within a term not exceeding 10 business days, carry out a set of technical measures to process the information on a purchase of the Right to use non-activated commands made by the User and inform the User in the event of inability to perform such processing, either automatically (information window) or manually (via the Support Chat).
- The Developer may:
- Depending on the Agreement provisions that have been violated, and the damage caused to another User and the gaming process, as well as in the event of repeated violation of the Code of Conduct:
- Issue a warning to the User in the Product (in-game Chat);
- Impose temporary restrictions for a part of the Product functions or the entire Product;
- Apply measures to force the renaming of the game Profile, Clan name or description;
- Use partial or complete withdrawal of non-activated data from the game Profile;
- Temporarily block or permanently delete the Account together with all gaming progress achieved by the User, including the Rights to used and unused in-game advantages, irretrievably and without the option to demand a refund of the funds paid.
- Make adjustments to the Product operation or individual components thereof unilaterally and without prior notice. Extend or limit, or otherwise alter the Game or any components of the Product.
- Gather and process Users’ data, both personal and statistical ones (non-personal/depersonalized), in accordance with the Policy.
- Ensure the Product usability on the conditions set out herein.
- Delete any information placed by the User in the Product without prior notice to the User, including, but not limited to, the User’s messages in any in-game chats.
- Not to provide the User with proof of violations of this Agreement committed by them resulting in imposing sanctions on the User.
- Suspend, restrict and/or completely terminate this Agreement at any time in respect of the Product use for any User or all Users. The information on such suspension/termination shall be posted in official groups.
- Rights to Use Non-Activated Data and Commands
- The Developer shall have the exclusive right to distribute and use the Game, therefore no third party offers on the provision of the right to use non-activated data and commands may be treated by the User as originating from the Developer.
- In the event of disputes, ambiguous situations or if the User receives any third party offers pertaining to payment of the Remuneration for the right of use the non-activated data and commands, or such announcements and offers are posted on the Internet, except for the Developer’s Resources and those posted on behalf of the Developer, the User must immediately inform the Developer accordingly.
- If the User, in violation of this provision, has remitted payment under such an announcement using the details indicated in that announcement, no claims shall be accepted by the Developer from the User regarding the lack of the User’s right to use the non-activated data and commands, and the Developer shall not compensate the User for the funds spent by the latter in such case.
- Should the Developer establish that the User obtains the option to use the non-activated data and commands from third parties, the Developer may at their own discretion suspend or restrict the Agreement and the User’s access to the Game.
- Obtaining the right to use the non-activated data and commands by the User shall not release the latter from compliance with this Agreement and the Code of Conduct, as well as from imposition of any other measures set out in this Agreement or the Code of Conduct.
- The User undertakes to the Developer that the User is eligible to use the payment means chosen by the User to pay the Remuneration for the right to use the non-activated data and commands without violation of legislation of the UAE and/or other country of the User’s citizenship, as well as third party rights. The Developer shall not be liable for potential damage to third parties and/or other Users resulted from the User’s use of payment means not belonging to them.
- The Developer shall not be liable for potential wrongful acts of the User when paying the Remuneration for the right to use the non-activated data and commands. The Developer retains the right to unilaterally revoke the license to the Game and/or the rights to use the non-activated data and commands if the Developer suspects that the User may be involved in committing wrongful acts, until all circumstances are established.
- If the Developer has reason to believe that the User commits wrongful acts pertaining to payment of the Remuneration for the right to use the non-activated data and commands, the Developer may submit the respective information to law enforcement agencies in order for them to perform a check.
- The User shall independently and at their own expense bear all costs for In-Game Purchases associated with remittance of funds, including various fees and charges of banks and payment system operators.
- The User understands and agrees that the Game is not a gambling game, money play, a competition or bet. Participation in the Game and obtaining the right to use the Game and the non-activated data and commands is an expression of the User’s own will and desire and is not required or mandatory condition for the Game use in the manner stipulated in this Agreement.
- Limitation of Liability
- The User fully understands that the Company provides the Product “as is” and gives no additional guarantees on its use other than those expressly listed in this Agreement. Thus, the Developer may not guarantee that:
- The User will enjoy the Product or find it fully or partially meeting their expectations developed by the moment of the Game installation and registration with the Product.
- Results that may be obtained then using the Game will be fault free.
- The access to the Product will be uninterrupted, technical fault and error free, including through the fault of third parties or equipment failures attributable to the Developer or third party entities or Users.
- The Game will be available and usable round the clock, at any specific time or during a period of time.
- Behavior of other Users in the Product will be proper and will not cause emotional distress or financial loss for any Party of this Agreement.
- The Developer will be able to prevent damage from claims or actions in the Product made by other Users, and the Developer will not be liable for the User’s lost profit.
- The Developer shall not be liable for actions/inaction of third parties, in particular, for advice and recommendations on the Product use outside the Product and the official groups mentioned in this Agreement.
- In any circumstances, the Developer’s liability to the User is limited to the amount of payments made by the latter but shall not exceed the amount equivalent to fifteen (15) US dollars, unless otherwise expressly stated by legislation of the UAE.
- The Developer disclaims any liability for actions of the Users using the Product as games of chance and betting and other means to obtain financial or other benefits. If such actions are detected, accounts of such Users shall be deleted permanently.
- The User represents that they have all authority required to conclude this Agreement. Should the User be a minor (younger than 18 years of age) or become completely incapable due to other circumstances stipulated by effective legislation of the UAE, they shall use their own efforts to obtain the required permit in the form required by law from their parents or other legal representatives. The User’s use of the Company’s Products implies that the User is of age and has full right/capacity or has obtained consent from their parents and/or legal representatives.
- If you give consent for a person under your care or a minor child to use the Products, you agree with the conditions of the License Agreement on behalf of such person/child and on behalf of yourself. You understand and agree that you are responsible for the Product use by your child or a person under your care, and that you shall be liable for their actions as for your own. You agree that you will not knowingly allow the Product use or access by persons not achieved 18 years of age without supervision of a parent or legal guardian.
- The User understands and agrees that the Game may involve various sound and/or video effects that in some circumstances may cause aggravation of epileptic and other nervous disorders in persons prone to them, and the User represents that they do not have such conditions or otherwise undertakes to not use the Game.
- The User understands and agrees that regular prolonged (continuous) exposure to a mobile/computer/other technical device screen may cause various complications of physical state, including reducing sight, scoliosis, various forms of neuroses and other negative effects on the human body. The User undertakes to use the Game for reasonable periods of time with breaks for rest or other measures to prevent health impairment, if such are recommended or prescribed to the User.
- The User (or their legal representative) understands and accepts the text of this Agreement, is not under a misconception and is aware that in the event of violation of any clause of this Agreement the Developer may impose any sanction set out in clause 7.1., and the User may not object to such sanctions.
- If the User’s account is deleted due to violation of this Agreement, the User may not insult, spread misinformation about the Company or its employees. Otherwise, the Company will be forced to file a request with competent bodies.
- Territory and Agreement Term
- The User may use the Game in the manner described in the Agreement in the territory of the countries where the Game is available through global services Steam, Google Play, Game Center and other services enabling access to the Game.
- The Agreement shall be valid for one (1) year upon acceptance of conditions thereof.
- The Agreement shall be extended for each subsequent period of one (1) year, unless prior to the expiry thereof:
- The Developer decides to amend provisions of this Agreement, to conclude a new agreement with the User, to discontinue support of the Game, or to terminate this Agreement in respect of the User.
- The User decides to discontinue using the Game.
- Unless otherwise stipulated by applicable legislation of the UAE, the Developer may unilaterally terminate this Agreement in accordance with extrajudicial procedure at any time without notifying the User or giving a reason, or without reimbursement of any cost, expenses or refunds under the Agreement, including in the event of:
- Discontinuation of the Game, i.e. discontinue of operation thereof by the Developer;
- Any violation of this Agreement or the Code of Conduct by the User (even a single one).
- The Developer may at any time and without notifying the User and without giving the reasons suspend or terminate this Agreement without reimbursement of any costs, expenses or refunds under the Agreement, including in the event of any violation of this Agreement or the Code of Conduct by the User (even a single one), unless otherwise expressly stipulated by applicable legislation of the UAE.
- The User may at any time and without notifying the Developer, and without giving a reason, unilaterally terminate this Agreement in accordance with extrajudicial procedure by discontinuing using the Game.
- The User agrees and fully acknowledges that all exclusive rights to the localized (translated to a respective language) Game, including game characters, in-game items and accessories, in-game credits, in-game valuables, graphics, photos, animation, video images, video clips, sound records, sound effects, music, textual content of the Game and other Game components are owned by the Developer, unless otherwise expressly stipulated in the Agreement, on the website of the Game or in the Game itself.
- The User may not use individual elements of the Game outside the Game and without the Developer’s written consent, except as expressly stipulated in the Agreement or the Game.
- The User understands and agrees that any element of the Game, in particular any game characters, are a part of the Game as a computer program and are subject to copyright protection. Despite the fact that the User is provided with the right to use activated data and commands and may be provided with the right to use non-activated data and commands, such use and character development shall not be and in no event shall be construed as transfer and/or assignment of the exclusive right in respect of such game character by the Developer to the User. Such character control and development shall also not be and shall not be construed as the User’s authorship in respect of the game character and/or the User’s co-authorship with the Developer in respect of such game character.
- This Agreement shall not provide for assignment of any exclusive rights or provision of a limited license for any components of the Game and/or Game Resources by the Developer to the User or the User’s assignment of rights to use the Game.
- If legislation of the country of the User’s citizenship prohibits the User from using computer games in online mode or there are other legislative restrictions, including those pertaining to the age required for accessing such software, the User may not use the Game. Otherwise, the User shall be fully responsible for using the Game in the territory of their country in violation of local legislation.
- Invalidity of one or more provisions of this Agreement duly recognized by a final and binding court judgment shall not result in invalidation of the entire Agreement for the Parties thereto. Should one or more provisions of the Agreement be duly recognized invalid, the Parties undertake to fulfill obligations undertaken under the Agreement as close as possible to the manner intended by the Parties when concluding the Agreement and/or approving amendments thereto.
- This Agreement and relationships by the Parties in connection with this Agreement and use of the Game shall be governed by legislation of the UAE.
- Should a dispute arise between the User and the Company, the User shall first of all contact the User support service in the Game in the Chat – Support section. All disputes between the parties under this Agreement shall be resolved by correspondence and negotiation in accordance with the pre-trial (claim) procedure. Should the Parties fail to reach an agreement by negotiation within sixty (60) calendar days upon receiving a written claim by the other Party, the dispute shall be submitted for settlement by either interested party to a court of general jurisdiction at the Company’s location (excluding jurisdiction of any other courts), unless otherwise expressly stipulated by effective legislation of the UAE.
- Assignment
- The Company may fully or partially assign or transfer performance of these Terms of Use and/or the Policy to any individual or legal entity at any time without the User’s consent. The User may not assign or transfer any rights or obligations arising from the Terms of Use or Policy without the Company’s prior written consent.
- Force Majeure
- The Company shall be released from liability for full or partial non-fulfillment of the obligations hereunder if such non-fulfillment resulted from circumstances of insuperable force (force majeure), including mass unrest, embargo, acts of civil or military authorities, other prohibitive measures taken by governmental authorities, natural disasters, fire or calamities, infrastructure outages.
Any questions pertaining to the Agreement performance shall be addressed to: Jet Games FZ-LLC located at: 16-SD121, Ground Floor, Bldg 16-Co Work, Dubai Internet City, Dubai, United Arab Emirates or by e-mail support.dzo@jetgamesdev.com.